At a glanceHead shaking, discomfort or discharge can have several causes; ear assessment should establish the problem before choosing a cleaner or treatment.WORKING DOG reference library · Added 2026-10-19 · Expert review pendingThis educational guide has not been reviewed by a veterinary professional. Discuss decisions about your dog’s health or diet with your veterinarian.Recognise a changeCornell’s ear resources explain that itching and inflammation may be associated with allergy as well as secondary infection. Record which ear appears affected, when the change began and whether there was recent swimming, vegetation exposure or a previous episode. A smell or photograph alone does not identify the organism or underlying cause.Know the assessment questionThe veterinary examination considers the ear canal and relevant wider history. Tell the team about products already used and whether treatment appeared to help before. Recurrent episodes should not simply be labelled dirty ears, because repeating the same cleaning routine may leave the underlying problem unaddressed.Contact promptly for concerning signsSignificant pain, head tilt, altered balance or deterioration needs prompt advice. Do not probe the canal or put an unfamiliar product into a painful ear. Ask the practice how to prepare for the appointment and bring previous records without delaying urgent assessment to complete home cleaning.Build an appropriate routineFor routine maintenance, obtain instructions suited to this dog and its findings. Clarify whether cleaning is needed, how it relates to prescribed treatment and when reassessment is due. Keep instructions consistent between handlers. Do not use another dog’s ear medication or treat a successful previous course as a diagnosis of every later episode. This guide gives no flushing or medication procedure.Common questionsIs every itchy ear an infection?No. Inflammation, allergy and other problems can contribute. Establish the cause before selecting a treatment or repeating an old prescription.Sources & further readingReferences for this guide. Rules and services can change; check the responsible organisation for current details.Cornell: Itchy ear problems (opens in a new tab)Cornell: Ear-cleaning context (opens in a new tab)Keep exploringHearing assessment and BAER testing ↗Grooming a working dog ↗Explore the working dog communityRecorded competition results · Find a trainer · Browse services · Dogs & litters